Why You’ll Love It
- Charming heart-shaped handle – adds a romantic, playful touch to your daily routine
- Two delightful silhouettes: Squatting Pose or Hanging Pose – each filled with character and artistry
- Hand-sculpted and hand-painted 3D pet portrait – every piece is truly one of a kind
- High-fired at 1,250 °C – ensures durability, a vivid glaze finish, and lasting colour
- Microwave & dishwasher-safe (household use) – easy to clean, practical, and long-lasting
- Gift-ready packaging – perfect for anniversaries, Valentine’s Day, or heartfelt keepsake gifting
Style Options
- Squatting Pose – stable and grounded with elegant, hand-pinched contours
- Hanging Pose – playful and dynamic, as if your pet is joyfully clinging to the mug
Materials & Craft
- 3D relief artwork, hand-painted and sealed beneath a clear glaze, kiln-fired at 1,250 °C
- Lead- & cadmium-free glaze, fully food-safe
- Handmade irregular body – each mug features unique brushstroke variations, form, and texture
- 20 mm unglazed rim – designed for a naturally smooth and comfortable sip
Size & Specs
- Dimensions (D × H): 9.5 × 10.0 cm (3.74 × 3.94 in)
- Capacity: 350 ml (≈ 12.3 fl oz)
- Weight: ≈ 350 g (≈ 0.77 lb)
- Material: Ceramic with hand-pinched form, 3D relief, and heart-shaped handle
Styling Tip
Make it a complete set by:
- Pairing with a matching hand-painted saucer
- Adding a second pet portrait – ideal for couples or multi-pet households
- Selecting coordinated accessories such as a spoon, coaster, or premium gift box
Frequently Asked Questions
Get Answers to Commonly Asked Questions
What photos work best? + -
Use clear, front-facing images in natural light; avoid heavy filters. Minimum 1200 px on the short side. Multiple angles help accuracy.
Will it look 100% like the photo? + -
Each piece is handcrafted. We prioritise likeness while keeping the artist’s touch; minor variations are normal and valued.
How many revisions do I get? + -
One free revision at the digital proof (24–72 h) stage. Extra changes may incur a small fee depending on scope.
Is it really durable for daily use? + -
Yes—artwork is underglaze and sealed under a clear glaze, then high-fired at 1,250 °C. It’s microwave- & dishwasher-safe (household).
Can I add metallic accents? + -
Yes, as selective onglaze accents (eyes highlight, name outline). Note: not microwave-safe; hand-wash recommended; placed ≥20 mm below the rim.
How long will it take in total? + -
Typical timeline: Proof 1-2 working days → Production 5–7 working days → Delivery 3–10 working days depending on Standard vs DHL Express and destination.
Do you ship internationally and insure parcels? + -
Yes. DHL Express (insured) with optional shipment value protection covering loss or physical damage (not delays).
What’s your return policy for personalized items? + -
Personalised items are non-returnable unless faulty. For transit damage, contact us within 48 h with photos; we’ll remake or refund per assessment.