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PetsonaMade Personalised Hand-Pinched Style Pet Portrait Coffee Mug (350 ml)

PetsonaMade Personalised Hand-Pinched Style Pet Portrait Coffee Mug (350 ml)

Regular price £59.99GBP
Sale price £59.99GBP Regular price £119.98GBP
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Why You’ll Love It

  • Hand-pinched artisan style with 3D pet portrait relief – organic, tactile, and truly one-of-a-kind
  • Two playful silhouettes: Squatting Pose or Hanging Pose – capturing your pet’s personality in motion
  • Choice of handles: Classic Handle (comfortable & durable) or Pet-Themed Handle (customised to match your pet)
  • Kiln-fired at 1,250 °C – for lasting durability, vibrant colours, and a smooth glazed finish
  • Microwave & dishwasher-safe (household use) – easy to clean and convenient for everyday use
  • Arrives in gift-ready packaging – perfect for birthdays, Christmas, or any special occasion

Handle Options

  • Classic Handle – a timeless, ergonomic grip that feels natural in daily use
  • Pet-Themed Handle – customised with your pet’s likeness or motif, adding a playful, personal touch

Materials & Craft

  • Hand-painted 3D relief, sealed under a clear glaze and kiln-fired at 1,250 °C
  • Lead- & cadmium-free glaze, completely food-safe and non-toxic
  • Hand-pinched irregular form – natural asymmetry and visible brushstrokes highlight authentic craftsmanship
  • 20 mm unglazed comfort rim – provides a smooth, pleasant sip

Size & Specs

  • Dimensions (D × H): 9.5 × 10.0 cm (3.74 × 3.94 in)
  • Capacity: 350 ml (≈ 12.3 fl oz)
  • Weight: ≈ 350 g (≈ 0.77 lb)
  • Material: Ceramic with hand-pinched body, 3D relief, and clear glaze finish

Styling Tip

Elevate your coffee ritual by:

  • Pairing with a matching hand-painted saucer for a refined, coordinated set
  • Adding an extra pet portrait – perfect for multi-pet households
  • Choosing coordinated accessories like a spoon, coaster, or premium gift box for a complete gifting experience

Frequently Asked Questions

Get Answers to Commonly Asked Questions

What photos work best? + -
Use clear, front-facing images in natural light; avoid heavy filters. Minimum 1200 px on the short side. Multiple angles help accuracy.
Will it look 100% like the photo? + -
Each piece is handcrafted. We prioritise likeness while keeping the artist’s touch; minor variations are normal and valued.
How many revisions do I get? + -
One free revision at the digital proof (24–72 h) stage. Extra changes may incur a small fee depending on scope.
Is it really durable for daily use? + -
Yes—artwork is underglaze and sealed under a clear glaze, then high-fired at 1,250 °C. It’s microwave- & dishwasher-safe (household).
Can I add metallic accents? + -
Yes, as selective onglaze accents (eyes highlight, name outline). Note: not microwave-safe; hand-wash recommended; placed ≥20 mm below the rim.
How long will it take in total? + -
Typical timeline: Proof 1-2 working days → Production 5–7 working days → Delivery 3–10 working days depending on Standard vs DHL Express and destination.
Do you ship internationally and insure parcels? + -
Yes. DHL Express (insured) with optional shipment value protection covering loss or physical damage (not delays).
What’s your return policy for personalized items? + -
Personalised items are non-returnable unless faulty. For transit damage, contact us within 48 h with photos; we’ll remake or refund per assessment.

Delivery & Returns

Production Time

• Typical production: 5–7 working days after proof approval (or immediately after order if Skip Proof is selected).

UK Delivery

Standard Tracked: Estimated 6–15 working days after dispatch.

DHL Express (Insured): Usually 2–6 working days after dispatch. Optional shipment value protection covers loss or damage (but not delivery delays).

International Delivery

DHL Express Worldwide: Generally 2–6 working days to most destinations.

• Please note: Customs duties and VAT may apply depending on your country’s import regulations.

Damage or Non-Delivery

• Any damage must be reported within 48 hours of receipt, with clear photos of the item and packaging.

• If your order has not arrived within 14 days of dispatch, please contact us for assistance.

• After assessment, we will offer a remake or refund as appropriate.

Returns

• Personalised or custom-made items are non-returnable unless faulty or damaged in transit.

• Please contact our support team within 7 days of delivery if you believe your item is faulty.

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